iAtoday

Governments and medical associations are working to reduce the administrative burden on physicians. In support of these efforts, and in line with industry practice, we no longer require medical referrals from our group insurance clients for access to paramedical care and services.

At iA Financial Group, we put people first. Adapting the way we do business reflects our commitment to supporting the overall wellbeing of group insurance plan members and their dependents.

Benefits for plan members

• Simplified access to paramedical care, services or treatments
• Faster processing of claims submitted in My Client Space and iA Mobile
• Enhanced experience
• Time savings

When did this change take effect?

New groups

New quotations and contracts no longer include the medical referrals clause since July 1, 2024. 

Current groups with the clause in their contract

As of September 1, 2024, we will update the contract for each affected group at the time of the next renewal and issue an endorsement to the contract.

Please note that Account Executives have already contacted the advisors whose clients are affected by this change.

Quebec government bill

With the Quebec government's announcement that it intends to table a bill to eliminate the requirement of a medical referral for reimbursement of medical care, services and equipment, we will continue to monitor any developments, as well as the CLHIA's willingness to work closely with the Ministère de la Santé et des Services sociaux to discuss the details and implementation of the announced direction.

As the bill has not yet been tabled and we only know the high-level orientations, we will clarify our position once we know all the details.

We will send a communiqué to group insurance plan administrators on August 26.

See the French version of the communiqué.