iAtoday

Starting in May, we will be introducing a change to the authentication process for our secure websites. This change will primarily affect group insurance and retirement savings plan members. It does not apply to advisors, plan sponsors or plan administrators.

Specifically, the change involves creating unique identifiers to log in to our various websites. For example, someone who uses both the iA Financial Group and the iA Auto and Home My Client Space will now use the same username and password to log in to both sites.

We will roll out the change in successive phases. When the user logs in to My Client Space or iA Mobile, they will be guided through a simple process to update their identifiers.

This improvement will make it easier to access our digital tools by reducing the number of identifiers required and will enhance the experience for all our clients.

We will be sending out a communiqué to group insurance plan administrators on April 27 (French version).